30-Day Guarantee

You have 30 days from the date of delivery to request a return or refund.

Eligibility for Returns

To be eligible:

• The item must be unused and in its original condition
• The item must be in its original packaging

Non-Returnable Items

For hygiene and safety reasons, certain items (such as opened consumables) may not be eligible for return.

Refund Process

Once we receive and inspect your return, we will notify you of the status. If approved, your refund will be processed to your original payment method within a few business days.

How to Start a Return

To initiate a return, please contact us at:

support@lunaranight.store

Include your order number and reason for return.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us immediately and we will resolve the issue as quickly as possible.